Variations of Tour Operators and Travel Agents
Tour Operators & tour advisor will vary in Malaysia! And also the public have experienced the incorrect perception for lengthy time. In Malaysia, Tour Operators and Travel Agents will vary and play different roles. Inside a factory scenario, a Tour Operator is much like the development department and also the Travel Representative is such as the Sales Department…
A Tour Operator may be the organizer and provider of package holidays. It’s frequently referred because the Ground Handler. The Tour Company can make contracts with hotels and resorts, airlines and ground transport the likes of private cars, buses, vans, ferries and trains & etc. With the necessary prices and information compiled, the Tour Operator will draft detailed tour packages and distribute to Travel Agents in Travel Agent Directory in Malaysia as well as overseas.
The roles & required a Tour Operator are booking and organizing:
– Transportation: Chaffered Vehicle, Limo Bus & Van, Air Ticket, Train Ticket, Ferry Ticket, Cruise Ticket, other transit modes as well as special vehicles like trishaw.
– Tour Guide: All Tour Guides should be licensed through the Secretary of state for Tourism Malaysia after attending and examined inside a professional Tourist Guide Courses.
– Sight Seeing: Entrance for tourist destinations, eco-tour, adventures tour, jungle trekking, snorkeling & diving, island hopping as well as handicraft or cultural & living encounters.
– Food & Beverage: Breakfast, Tea Time or Tea Break, Lunch & Dinner, whether by set, buffet or packed food.
– Accommodation: Hotels, Resorts, Service Apartments, Camping Sites, Dormitories, Training Camps, Chalets, Tree Houses or traditional houses & habitats that accommodating travelers.
– Activities: Tele-match, treasure search, paint ball, team development, outdoors office meeting…
– Special Occasions: Company dinner, karaoke contest.
However, Travel Agents don’t operate tours. Travel agencies gives traveling advices to travelers, promote then sell the tour packages they have from various Tour Operators, then administer the tour bookings. Travel Agents tend to be placed in prime locations with high-traffic for example near the primary roads, inside crowed departmental stores or in the first floor of the landmark building.
The roles & required a Travel Agent are:
– Selling ells travel related services and products, particularly package tours to finish-user customers with respect to 3rd party travel suppliers, for example airlines, hotels, tour operator and tour companies, and cruise companies & etc.
– Most travel agents possess a special department dedicated to travel plans for business travelers, although some agencies focus on commercial and business travelers.
– Some also function as general service agents for foreign travel companies in various countries.
– Behave as a real estate agent for tour packages:
– Buy tour packages or tour services at discounts & sell with profits.
– Get commissions low cost & other tour companies.
– Behave as a ticketing agent for transportation (e.g. airlines, ferry, bus, train & etc).
– Other commercial operations are carried out: insurance, travel guides, vehicle rental, Bureau de change, private tour guide & etc.
– Offer impartial travel advice towards the customer.
The next time, should you driving small group under 10 travelers, you should engage a Travel Agent. Don’t try to obtain the best travel agent in Malaysia. There’s no such myth! Go using the travel agent that fit your traveling needs and budgets or even the tour agent that you simply reliable probably the most. However, if you’re organizing a group tour like company tour, a Tour Operator can supply you a far more appropriate tailor-made service.
The above mentioned information are guidelines and advices that 88Holidays presented to its Corporate Clients in organizing group tour. It’s easy but helpful information to assist organizing a effective company tour with lots of years encounters.